Patient Communication and Document Completion Timeframes
To help us provide thoughtful, accurate, and high-quality care, please allow the following response and processing times:
Patient Messages and Portal Questions
Messages sent to your provider or through the patient portal may take up to 5 business days for a response. Our team often responds sooner, but some questions may require additional review or coordination before we can provide a complete answer.
Forms and Document Requests
Please allow up to 7 business days for the completion of forms, letters, and other requested documents.
Depending on the type and complexity of the documentation, a fee may apply. In some cases, an appointment may also be required if additional medical information, evaluation, or discussion is needed to complete the request accurately.
We appreciate your patience and understanding as we work to give each patient the personalized attention and careful review their care deserves.
